Please reach us at info@ohpul.com if you cannot find an answer to your question.
Q: What’s the difference between a Deep Cleaning and a Standard Cleaning?
A: A Deep Cleaning is a full top-to-bottom service that removes built-up dirt, soap scum, and dust from every corner. It includes detailed work like baseboards, appliances, fixtures, window sills, and furniture edges.
A Standard Cleaning focuses on upkeep — it maintains the cleanliness achieved from your initial deep clean.
A: After your deep cleaning, our recurring service helps you maintain that OHPUL sparkle weekly, biweekly, or monthly. Each visit includes light dusting, vacuuming, floor care, and refreshing kitchens and bathrooms — so your home stays organized and inviting without starting over.
A: Yes! We offer one-time cleanings for clients who need an occasional reset, perfect before guests arrive, after an event, or during seasonal cleanups. One-time services can also be upgraded to a deep clean if your space needs extra attention.
A: Absolutely. OHPUL provides professional cleaning for small offices, salons, daycares, and other businesses. We’ll tailor a schedule and checklist that fit your company’s hours and standards.
A: Not at all. Many clients provide entry instructions or leave a key in a safe spot. We’ll notify you when your team is on the way and when your cleaning is complete.
Q: What type of products does OHPUL Cleaning use for cleaning?
A: We use eco-friendly, professional-grade cleaning products that are safe for families, pets, and the environment. Our solutions are effective on grease, grime, and germs while being gentle on surfaces.
If you prefer specific brands or want us to use your own products, just let us know when booking.
A: Yes, we bring all necessary cleaning supplies and tools — from vacuums and mops to microfiber cloths and disinfectants. You don’t need to provide anything unless you prefer we use your personal items.
Q: How do you set your prices?
A: Our pricing is based on property size, condition, and cleaning type. Deep Cleanings start at $220 for small apartments and go up depending on room count and condition. Recurring Maintenance Cleanings are discounted 10–20% for clients who book weekly or biweekly.
A: We accept all major credit and debit cards through our secure Housecall Pro booking system. You can pay online when you schedule or have payments processed automatically for recurring services.
A: Yes, a small deposit confirms your booking and secures your cleaning time slot. Deposits are applied to your final balance at checkout.
Q: What areas does OHPUL Cleaning serve?
A: We proudly serve the borough of Brooklyn in New York City. And other Boroughs —Queens, Manhattan, the Bronx, and Staten Island. On a case-by-case basis. If you’re unsure whether we cover your neighborhood, simply enter your zip code during booking or contact us for confirmation.
A: We only apply a small cancellation fee if a booking is canceled less than 24 hours before your scheduled time. This helps us compensate our cleaners for reserved time slots.
A: Your satisfaction means everything to us. If you’re not happy, contact us within 24 hours, and we’ll return to address any missed areas, free of charge.
A: Not always. At OHPUL Cleaning, we rotate our trained team members to ensure every visit stays fresh, consistent, and professional. Each cleaner follows the same OHPUL standards and checklist, so no matter who’s assigned, your home receives the same level of detailed care every time.
This also helps maintain accountability, prevent burnout, and keep our team motivated — while guaranteeing consistent, top-quality results for you.
Q: How can I book a cleaning?
A: You can book directly through our Housecall Pro link or click “Get a Quote” or “Book Now” anywhere on our website. The process is quick, secure, and only takes a minute.
A: Of course! You can add extras like:
Just select your add-ons when booking or mention them in your quote request.
A: You can reach us any time:
📞 347-408-1157
📧 help@ohpul.com
🌐 www.ohpul.com
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